Sample of complaints letter to MTNL Nodal Officer

Complain to MTNL by Customer, a template
(This is sample letter you need to change it as per your situation and facts.)

(Write down here Your full address with contact Number or use letter headed paper showing home/business address and phone number)

( Name of Nodal Officer  If you know ) http://www.trai.gov.in/sp/MTNL.pdf
Nodal Officer
Maha Nagar Telephone Limited   ( MTNL)
New Nehru Place  New Delhi -110012 ( write the address of  Concerned  Nodal officer  )
date

 (Short heading with relevant reference numbers of Docket Number of complaint you booked through Customer care and other reference)
Dear Sir or Madam (or name)
1.    I really need your help with respect to my Phone/ Mobile Number (Also mention location of your phone and also telephone exchange and Sanchar Hut if, any)
2.    State facts of situation, including dates, names, reference numbers, but keep this very concise and brief (append details, history, photocopies if applicable, for example if the situation is very complex and has a long history).
3    State your suggested solution. If the situation and solution is complex, state also that you'll be as flexible as you can to come to an agreed way forward.
3    (Optional, and normally worth including) state some positive things about your normal experience with the organization concerned, for example: that you've no wish to go elsewhere and hope that a solution can be found; compliment any of their people who have given good service; compliment their products and say that normally you are very happy with things.
4    State that you look forward to hearing from them soon and that you appreciate their help.
(Example I greatly appreciate your help.)

   Yours faithfully (if not sent to a named person) or sincerely (if sent to a named person)
Your signature
Your printed name (and title/position if applicable)
c.c. (plus names and organizations, if copying the letter to anyone)
enc. (if enclosing something, such as packaging or attachments)

download list of nodal officer and appellate authority MTNL
http://www.trai.gov.in/sp/MTNL.pdf

Facts to be kept in mind while writing complaint letter
http://factsblogging.blogspot.com/2011/10/how-to-write-complaint-letters-to.html
Tag: How to write a good complaint letter, MTNL, BSNL, Telephone

1 comment:

  1. AS YOU CAN CHANGE PRICES IN THE MIDDLE OF A 2YEAR CONTRACT I WOULD LIKE TO CANCEL MY CONTRACT IN THE MIDDLE OF THE 2 YEAR, CAUSE IT ID GETTING TO EXPENSIVE

    ReplyDelete